Recensioni Clienti

Valutazione media

3.8/5
292 recensioni
Valutazione: 1/5 Tradurre

"I bought the first one which came quick, but once i got it the wood was soaking wet, even the driver said the wood was really heavy and wet. Now i know it gets wet outside, but i would like it to be dry first, so i can put the screws in, this wood was that wet the screws would not have gripped. I rang Primrose and they said that it was dry from them and it was the Carriers fault, so they organised to pick up the wet one and replace it with another. The next day the carrier came (same carrier) and took the wet one away, the day after the second one turned up (same carrier), and the bloke carried it in and he slid it off his shoulders, onto the floor with the sound of a big CRACK, i said to the driver that i hope you haven't broken it, which i couldn't see with it being all wrapped up. After he went i cut off the wrapping and found this one to be soaking wet as well, and also broken from the driver putting it down. I rang Primrose and had a talk with this women who apologised, and offered to replace it with a third one, to which i said no to as after the last two i just didn't want to chance it being soaking wet and broken again. In the end i received £19.99 back in a refund, and after a very long time drying out, i cut off all the broken pieces, and used them in the bottom of a planter for slats."

Recensito mercoledì 27 febbraio 2019

Valutazione: 1/5 Tradurre

"I ordered 2 items. The first delivery arrived and was just left in the middle of the drive way and only one item and that was not complete. Phoned customer services, very apologetic. arranged for re delivery of 2nd item and missing pieces. missing pieces arrive but no second item. Phone again "they are sorry". I'll get it delivered tomorrow. Again no item arrives, I waited in all day. Phone again, apparently the replacement item was never dispatched because they actually put the order for a replacement through the system. Forth time lucky they delivered. Finally I have all items even if the wood is damaged slightly in places."

Recensito venerdì 27 aprile 2018

Primrose: "Hi\n\nPlease accept our apologies once more that the item first arrived missing a unit and some parts and then that the replacement wasn't shipped as quickly as it should have been. I can see that the last operator you spoke with upgraded the shipping of the replacement to a Saturday service to ensure it reached you as fast as could be achieved. \n\n- Primrose "
Valutazione: 1/5 Tradurre

"Die Bretter für den Holzkomposter waren nass und in schlechtem Zustand, als sie ankamen. Zum Teil sind die ausgefrästen Stellen weggebrochen, sodass es Probleme gab beim Zusammenstecken."

Recensito mercoledì 22 marzo 2017

Valutazione: 1/5 Tradurre

"I ordered two of these items. The quality control on these items was very poor. I had expected that since the item was advertised as easy to construct the vertical side panels would be drilled but this was not the case. No matter I set to to mark up and drill the holes. However on the first bin the second vertical side panel was cut an inch too short and was of insufficient length to span all the side pieces. It turned out that I was one screw short (maybe it was thought unnecessary to provide the screw as the panel was too short!). Worse to occur for the second bin as although the panels were the correct length no screws were provided. Overall the wood was poor quality. Of the 60 pieces of wood for the two bins 8 pieces were badly chamfered at the notch ends thus rendering the interlocking system less efficient. The notches were not clean cu apparently having been cut when the wood was wet."

Recensito lunedì 25 aprile 2016

Valutazione: 1/5 Tradurre

"zat onder de schimmel! dan blijft zo'n ding niet lang goed"

Recensito domenica 6 marzo 2016

Valutazione: 1/5 Tradurre

"The assembly time took much longer than anticipated because I had re-saw every lap joint, they were not wide enough. The width of the cut should acommadate the corresponding slat. Order ref: PR-2654399"

Recensito mercoledì 17 giugno 2015

Valutazione: 1/5 Tradurre

"Incompleet bouwpakket. Onduidelijk bouwtekening. Sommige houten delen waren vochtig & vermolmd. Schroeven te kort voor het doel. Gammele constructie."

Recensito martedì 9 giugno 2015

Valutazione: 1/5 Tradurre

"Rather disappointing. The wood was extremely wet and heavy- it was softwood. The slats were not evenly cut and either fell loose or had to be hammered together. The screws provided were too short to hold softwood joints together and I had to go out and purchase longer sets."

Recensito mercoledì 3 giugno 2015

Valutazione: 1/5 Tradurre

"Missing instructions and wood in poor condition - some sections broken."

Recensito venerdì 3 aprile 2015

Valutazione: 1/5 Tradurre

"Arrived wet and pieces fell apart as I fixed them together. Pieces of wood for screws are too short. Needs better quality control, wood joints aren't cut well and wood is brittle."

Recensito giovedì 12 marzo 2015